Have a question?

Hopefully we answer it below, if not send an email to info@jongosijackets.com we we’ll gladly answer any queries

Can i refund or exchange my jacket?

A fee of R120 will be levied on all exchanges. We will arrange for the collection and dispatch thereof, provided they are in the same condition that they were received in. NO exchanges will be processed for worn jackets. Please note that the items being exchanged MUST be returned to Jongosi Jackets in their original packaging. Any items that are returned to Jongosi Jackets and are damaged due to inadequate protective packaging will NOT be liable for the processing of the exchange nor the cost of the exchange and/or refund. Exchanges must be effected within 30 (thirty) days from the date of receipt of your order. The cost of international exchanges will be quoted individually. Should you wish to exchange your jacket, please email us here: sales@jongosijackets.com

How much is delivery & how long will it take?

Jongosi Jackets utilises the services of a courier company/Postnet to deliver your order to you. Courier costs within South Africa are:

  • Outlying areas = R160 – one satchel can take up to 4 x shoes (takes approximately 7 – 10 working days)
  • Main urban hubs = R100 – one satchel can take up to 4 x shoes (takes approximately 1 – 3 working days)
  • Durban / Pietermaritzburg / KZN Midlands = R60 (a day or two)
  • Postnet Counter to Counter service – R99 – one satchel can take up to 4 x shoes (takes approximately 3 to 5 working days dependent on your region)

Overnight delivery is available to ‘main areas’ within South Africa. Should you wish to have your parcel overnighted to you, please email us

What payment methods do you allow

We utilise the services of PayFast which allows EFT, Credit Card / Debit Card) and Zapper.

Is it safe to pay online?

Yes! You can read about the security of Payfast HERE.

QUICK LINKS
SALES QUERIES 
CONTACT DETAILS

Curry's Post, KZN Midlands, South Africa

Phone: +27 72 536 1337
Email: sales@jongosijackets.com

© Jongosi Jackets (Pty) LTD. Company Registration Number : 2020 / 826115 / 07